Showing posts with label Certified Tobacconist. Show all posts
Showing posts with label Certified Tobacconist. Show all posts

Saturday, December 13, 2008

The Tobacconist Preservation Act


This proposed federal law is intended to preserve the rights of retail Tobacconists* (and their customers) who must be allowed to taste, smell, and sample their products within retail Tobacconist stores.

Retail Tobacconists acknowledge and accept any and all risks associated with smoke and knowingly and willingly choose to work in retail stores. Retail Tobacconists accept any potential risk associated with their profession in the same way that professional pilots, skateboarders, truck drivers, judges, police, dancers, mountain climbers, factory workers, soldiers, and other professionals accept the specific risks of their chosen professions.

Professional Tobacconists are custodians of natural products which are artistically grown and hand crafted into delicacies which are beloved by millions of consumers. Premium and luxury cigars and pipe tobaccos are enjoyed by individuals who seek the natural human pleasures of taste, aroma, camaraderie, and relaxation while savoring their time - no different than the pleasures derived from food or drink. The artistry and specialized qualities of luxury tobaccos requires legitimate professionals to represent the products and serve their customers. In addition, professional Tobacconists are well suited to ensure that tobacco products are sold only to adults.

The Tobacconist Preservation Act acknowledges the existence, validity, and necessities of the Tobacconist profession and preserves Tobacconists' rights to smoke on their premises. This act overrides any local and state laws which may prohibit retail Tobacconists from performing their professional duties, representing their products, and serving their customers; including but not limited to the right to smoke in retail Tobacconists. In addition, The Tobacconist Preservation Act acknowledges the significance, validity, traditions, and historical value that Tobacconists represent in The United States of America; in so doing this act protects the rights of a minority of the population and enriches the whole culture.

*Tobacconist: an expert dealer in tobacco and the related accoutrements.


President's Note: As the IPCPR and organizations like the CAA & CRA fight to protect our industry from S-CHIP, FDA, more taxation, and increasingly repressive smoking bans, The Tobacconist Preservation Act will be the first/only proactive and direct political act to be initiated by Tobacconist University. Go directly to our Petition website if you would like to sign our petition to support federal legislation that will preserve Tobacconists' rights to smoke in their shops. We must act now, so tell your friends to start signing the petition too.

Prohibition 2.0: Boston & Dallas

This December the Boston Public Health Commission voted unanimously to ban smoking outdoors on bar and restaurant patios. Similarly, the Dallas City Council successfully voted to ban smoking 15 feet from public doorways. Both cities banned the opening of new cigar bars and Boston has only allowed cigar bars to exist for the next 10 years. WTF?

These laws are based solely on a hysterical response to the fears of secondhand smoke. In reality, the outdoor bans only protect citizens from the potential of odor annoyance; since educated and reasonable people understand that a whiff of smoke is no more unhealthy than a sip of whole milk. In addition, banning the opening of new cigar bars is the equivalent of sanctioning a monopoly - far from protecting business owners and individual rights. And, only allowing them to exist for 10 years is just an insulting usurpation of rights - as it is common sense that you need at least a ten year lease (with options) and a commercial mortgage usually lasts 20 years. So, how can anyone expect to build a career, invest in their community, take care of their family, and live the American dream under these conditions? Or, is the American Dream only available to non-smokers?

Any politician who votes for laws like these is placating a mis-informed public, fear mongering, usurping rights, and undermining the most fundamental values behind our Constitution; including but not limited to the pursuit of happiness as defined by the individual. Please be proactive and help us protect our rights by signing The Tobacconist Preservation Act.

To learn more about these new Prohibitions see CRA or CC. To learn more about the lies behind secondhand smoke propaganda read what Dr. Michael Siegel, a scientist with integrity, has to say at http://www.tobaccoanalysis.blogspot.com/.

Wednesday, December 10, 2008

Certified Testimonial

You have been hearing me talk about the importance and value of TU and Certification for years now. And we get many kind and inspiring letters from Certified Tobacconists every month, but this testimonial has special meaning to me and it really captures much of the intangible, yet priceless, value TU provides:


"I cannot sing your praises enough, these certifications my employees have achieved with TU has meant so much to them, their pride is measurable in so many positive ways. As a store owner, TU brings a rare gift to me because no amount of money in bonus or spiff I could give could ever match the value of being a graduate of TU, my guys are so damn proud of their accomplishment and having their diplomas and PINS. Thanks for all the years of hard work you have put into TU because it is going to pay off for years to come for all of us involved in this unique and precious pursuit; loving the lore.


Kindest regards,


David Berkebile,
Georgetown Tobacco
Washington, D.C..

P.S.: You can quote me on this anytime."

Saturday, December 6, 2008

The Tobacconist Alamo

The most frightening thought in the world to any Tobacconist is that smoking bans will be instituted inside retail Tobacconist shops. It has already happened in Delaware and other parts of the country. In addition, many Tobacconists are going to court to preserve their right to smoke and sometimes just to prove they are Tobacconists - because the laws are so poorly and/or maliciously written. No other profession in the world suffers under such draconian laws. Sadly, the hostility of legislators and our society are making it more difficult to survive. Yet we persevere, not because the financial rewards are great, not for the prestige, but because we love our products and customers.

Obviously, Tobacconists must taste their products daily just to be able to communicate their value to customers; and customers need to sample products in order to make informed decisions. Not to neglect the fact that smoking in a smokeshop is akin to eating in a restaurant.

Yet logic alone is not enough to preserve our professional rights. Ultimately, the health zealots and nanny state will try to ban smoking everywhere; and retail Tobacconists will be the final frontier - the Tobacconist Alamo. Here at TU, we are preparing for that last stand. It is our commitment to prove our professional credibility and legitimacy through our curriculum and standards. Through Certifications we are building an army of Certified Tobacconists who are substantive and credentialed enough to fight for our rights. We are not just individuals who feel we have the right to smoke 'just because' or 'just because we like it'; clearly that tactic has not worked. We are professionals who have invested time and money, our lives, into an honorable existence and we will be here to fight when the rest of the industry needs us.

Stay tuned to hear about and participate in The Tobacconist Preservation Act....

Wednesday, December 3, 2008

My Little Inventory


Inventory is everything to a retail Tobacconist. As we wrap up the fiscal year and analyze our inventory, it is hard to imagine that something so important, precious, and vital can be articulated on a few sheets of paper. The final printout for the year is 61 pages of SKUs, descriptions, costs, and more numbers. There are some oddball figures like 23,000 matches, 740 logo guillotine cutters, 111 pipe filters, 201 pipe screens, -927 waters, and probably $20,000 (retail value) worth of stolen products - this is something the public rarely realizes, but shoplifting is a brutal reality inside walk-in humidors; plus damaged cigars! I smoke so many damaged cigars I think I could play the flute professionally since my finger muscles are so well developed.... but I digress.....

What strikes me every time I do inventory is just how amazing the breadth and depth of our inventory is. In my little 680 sq/ft store the (Certified) Tobacconists have to be familiar with 100+ pipe tobaccos, 300+ cigars, 22 brands of rolling papers, dozens of pipes, humidifiers, humidors.... its even too daunting to summarize; but somehow we do it. Of course, we try to have specialists for every department, but it is still an overwhelming amount of knowledge to retain.

Currently, TU is working with companies who realize the unique challenges Tobacconists face, and together we are researching and developing new ways to help Tobacconists stay educated about their products. While TU teaches consumers and Tobacconists directly through the University, we are also trying to influence the way the industry teaches Tobacconists and customers. Getting manufacturers and distributors proactively involved will dramatically improve the amount of knowledge Tobacconists impart on our customers and society, thereby improving customer service and satisfaction. Just imagine, if it's hard for Tobacconists..... what are our customers thinking? Well, .... don't worry, we are on it.... but if you have any suggestions, please let us know!

Monday, November 24, 2008

Georgetown Tobacco: A National Treasure



If you know me well, you may know that walking into Georgetown Tobacco in the early 1990s changed my life. I never knew the world of luxury tobacco existed until I stepped into that store; I was used to buying cigars at cafeterias on the streets of Miami. To this day I remember the extraordinary Tobacconists that helped me discover great cigars and new ways to savor my time - perhaps this is why I have such a fondness and respect for Tobacconists. And I can only begin to imagine how many thousands of people have been impacted the same way.

While Georgetown is coming up on its 45th Anniversary, and they just Certified their 11th CRT, it is no mystery why they are one of the world's greatest retail Tobacconists. Starting with their founder, David Berkebile and every Tobacconist I have met in their stores, there is enough passion and knowledge on their sales floor to make any Tobacconist and customer salivate. While TU writes about putting Products & Customers first, I think that philosophy might have been absorbed from Georgetown. I'm sure someone could write a book on the knowledge, history, tall tales, and passion found at Georgetown; and I can honestly say that their retail store is one of the world's most beautiful - in any industry!


Ultimately, we are lucky to have such an extraordinary group of Tobacconists Certified, and grateful for the things they have and will teach us down the road. Congratulations to Georgetown for continuing to be the best at what they do. And many thanks for sharing that with TU, your customers, and the rest of the world..... Looking forward to the next 45 years.





Sunday, November 9, 2008

Certified Tobacconist Impressions (CTI)


The first step towards acceptance and credibility is to build awareness. A decade ago I had people laugh at me when I told them I was a 'Tobacconist'. And, the society we live in barely recognizes us as a legitimate profession - most days they treat us like criminals. So, awareness is the first step towards carving out a respectable niche in our society.

Tobacconist University exists largely to build awareness and credibility for the luxury tobacco industry. While many more consumers visit TU than Tobacconists, we consider every impression we make a positive Certified Tobacconist Impression (CTI). CTI are created every time a consumer visits TU, thinks about TU, mentions TU to a friend, or says the words 'Tobacconist University'. CTI are created every time TU helps somebody refill their lighter, learn how to cut their cigar, season their humidor, and enhances their appreciation of luxury tobacco: always educating and enhancing appreciation under the umbrella of "Tobacconist University".

Ultimately, if you had to distill down the priceless value of TU into something quantifiable, you could think in terms of Certified Tobacconist Impressions (CTI). After all, you need something to measure and strive for when you are trying to change the culture and fighting for your freedoms. Knowing this, TU regards every Tobacconist Certification with extreme reverence. Every TU Certified Tobacconist goes into the world creating thousands of Certified Tobacconist Impressions per year; by showing customers and civilians that we are legitimate, valuable professionals. Every time a Certified Tobacconist mentions Certification, or shows their lapel pin, or posts their Certified Logo, an impression is made. Every time a human being thinks about Tobacconists as professionals a positive impression is made. In fact, every Certified Tobacconist creates between 15,000 (lazy Tobacconist) and 50,000 (not lazy) Certified Tobacconist Impressions (CTI) a year (conservatively estimated). At this rate just one thousand Certified Tobacconists can create 50 MILLION positive impressions per year. Ultimately, this simple notion of projecting and leveraging our credibility through Certified Tobacconist Impressions (CTI) is a big part of how we will "preserve luxury tobacco for generations to come": one Tobacconist at a time, one impression at a time.

Saturday, November 8, 2008

Guns, Tobacco, Fear & Control

"Where the rights of men are equal, every man must finally see the necessity of protecting the rights of others as the most effectual security for his own."
- Thomas Paine
Dissertation on First Principles of Government -1795


On a personal note.... I have one sister, twenty one years younger than me. This picture was taken two years ago in the D.R. - right about the time she told me a policeman came to her class, wearing his uniform, badge, and gun, to lecture the students about the dangers of tobacco. Of course the lesson was not un-biased or purely factual. Rather, it was about fear. They did not tell her 'cigarettes can shorten your life or lead to illnesses'; they told her 'tobacco and smoke are disgusting, immoral, and kill'. While I know that life kills, and fear can be an effective motivation for children, and teachers can exaggerate to make a point, to this day, I cannot fathom why a man with a gun is sent to schools to 'teach' and threaten children. Frankly, it has taken me two years to calm down enough just to write this piece.... In fact, a big part of the reason I started this blog two years ago was because I was so infuriated by my sister's story and needed a place to voice my opinion and tell these tales. And, someone has to question how the anti-smoke people have influenced legislators to the point that they are employing our police to promote their agenda ... WTF is happening?

I remember in high school a policeman came and lectured us about the dangers of drinking and driving: at least that made sense since the crime takes place on our roadways where innocent people can be hurt. But where is the crime in smoking? And why are the police talking to children about it? And why the gun?

On a positive note, my sister comes to my house and walks into my humidor just because she loves the smell. Thankfully, she is smart and free enough to think for herself; but, for how long? In Cuba they have signs everywhere insulting 'capitalist pigs' and the only people with guns are the cops and military; I suppose that is why my family came to this country. But, in America there are already advertisements insulting smokers (of all kinds), disparaging fat people, and basically equating anybody who is not 'healthy' or 'normal' as immoral or inadequate. Yet, I can't watch TV for half an hour without seeing erectile pill commercials or advertisements for pharmaceuticals to make us all happy and fill us with 'energy'.

Meanwhile, the hypocrisy of our legislators/government and the degradation of our rights is only getting worse.... Today I read an
AP article about an Alabama Botanist who was arrested because the wildflowers on her property were a nuisance. People actually complained about the annoyance of flower aromas!!!

As the son of refugees, I cannot forget the value of freedom, and the need to defend it: that is why I am a Certified Tobacconist. And, I have put every resource at my disposal towards defending my profession and helping others do the same. Ironically, at this rate, I will end up a Certified 'drug dealer' in the nanny state's eyes.... and so will my plant, coffee, alcohol, and food loving friends. That cop who terrorized my 10 year old sister may very well arrest me for smoking a cigar on the sidewalk one day. In the meantime, real drug dealers who peddle anti-depressants, anti-anxiety drugs, 5-hour energy drinks, and erection pills continue to live down the road from me in mansions I can't even afford the taxes on. The America I love seems to exist only in my mind and heart now.... and within the four walls of every retail Tobacconist who is still allowed to smoke in their business and home. As I write this very personal blog, my last living grandparent lies on her death bed, incoherent and unaware that the America that embraced her inalienable right to the pursuit of happiness is not so different than the country she fled; in this rare case I think that ignorance is bliss. But, the rest of us have no excuse.

My point is not simply to vent here... it is two-fold:

1. to compel you, my fellow Tobacconists and citizens, to get Certified and project your credibility. Be Proactive! Don't be apathetic. Don't ever give up. First we must educate ourselves, and then we go about teaching others (Tobacconists Are Teachers).

2. to remind everyone else that real freedom involves protecting others' rights, not just the rights you like and/or use.

Disclaimers: I have cop friends and customers who I love; I think guns are awesome - when they are not killing or intimidating people; I love plants and flowers and their aromas; I love my sister and family, no matter what they think or feel; I have lots of friends who take the legal drugs mentioned in this article; I believe smoking is a human archetype and delicacy which will always be and should be enjoyed by a significant percentage of the population; I don't like the use of chemicals or additives in tobacco or food; I eat meat and fish; however you define 'health', it is useless without freedom - and legislating 'health' is simply a way to control people; I drive like an old lady, have never had a dui/dwi, and have not had a moving violation in my adult life ('knock on wood'); I am only superstitious, 'just in case'; I think people who sky dive and bungee jump are crazy and I fully support their right to do it - just like I support any person's right to think, say, and do anything they want as long as they do not infringe on another person's ability to do the same - that's American!

Wednesday, November 5, 2008

The Power of Certification


I have previously written about Outlaw Tobacconist Kendall Culbertson and the Certified Tobacconists at The Outlaw Cigar Co.. I knew they were a special group of Tobacconists when they became the first pilot CRT store in early 2008. And, I knew they would continue to excel after they accepted the Code of Ethics & Standards, studied, and became Certified.

But, I never expected Certification to yield super-human, crime-fighting Tobacconists who would stop carjackings, rescue cigar vendors under attack, and apprehend criminals!!!

I will leave the reporting to TV stations and cigar news websites.... but I just want to go on record stating that there is now anecdotal proof* of even greater benefits to Certification and the power of our Code of Ethics & Standards.


*Admittedly, Outlaw Cigar Co. is an extraordinary organization with equally impressive Tobacconists and customers. At the very least, Certification didn't hurt...

Tuesday, November 4, 2008

Tobacconists In Art

300 American Tobacconists M-Z (1980)
Dick Jewell
Copyright: Dick Jewell
Courtesy of the artist and Rachmaninoff's, London

Dick Jewell is a British artist living and working in London. The images in this very unique piece came from a discarded filing cabinet drawer he found laying on the pavement in New York City during the late 1970s. Intrigued by the range of quality and type of images (from photo booth miniatures to studio photos), Mr. Jewell created this extraordinary piece which reflects Tobacconists' 'individuality and cohesion as a group of specialists'.

Well, many thanks to Mr. Jewell for recognizing our humble profession as one worthy of being represented in his art. While we know about Cigars & Art, it is refreshing to see Tobacconists in art. Let's see if any American Tobacconsits recognize themselves in these photos...

Ultimately, when these photos were found they were artifacts depicting a dying breed of professionals: perhaps, that is why they ended up as trash on the sidewalk. Regardless, we are now living in a new era. While hysterical anti-smoke sentiments and smokerism continues to hypnotise people around the world, the Tobacconist profession is resurging; as anybody wanting to savor their time knows the true value of luxury tobacco. Fighting back from the brink of extinction is no easy task, but I cannot imagine a group of passionate individuals more capable of meeting the challenges. As we move forward, we must remember and be thankful for all of the Tobacconists who came before us - thankful for their 'individuality and cohesion as a group of specialists'; never forget!

Monday, October 13, 2008

Cutter Etiquette: FAQ content preview



Cigar Cutters touch the head of the cigar that will touch your mouth; so they must be kept clean. Tobacconists must have sanitary procedures in place to keep cutters clean and protect their customers. Every day customers put a cigar in their mouth and then ask for a cut or cutter. The easiest solution for retail Tobacconists is to have two cutter options on hand: a ‘Clean’ cutter and a ‘Saliva’ cutter. The Clean Cutter should never be used on a saliva tainted cigar. The Saliva Cutter can be used on the saliva tainted cigar and sterilized quickly with hand sanitizer afterwards.

QUICK-STERILIZING
Standard hand sanitizing gels can be used to sanitize a Cigar Cutter and blade. Simply use your hands or a paper towel to carefully coat the cutter with sanitizing gel, remove excess, and allow to dry for a few minutes.

CLEANING
All Cigar Cutters need an occasional cleaning as tobacco and oils accumulate. Often, the debris and oil can inhibit the cutting and/or movement of the blades. To clean blades, apply a solution of warm water and antibacterial soap with a cotton swab or cloth, then wipe dry. Also, remove any tobacco and debris from the cutter’s frame.


Friday, October 10, 2008

Humidor Etiquette: FAQ content preview


Retail walk-in humidors must be rigorously maintained. Their temperature, humidity, air quality, and sanitary standards must be perfectly kept to preserve the cigars and protect the customers that smoke them. People walking in and out of retail walk-in humidors bring germs, dirt, and debris into the environment, so many steps must be followed to protect the cigars. Firstly, Tobacconists must regularly dust, sweep, mop, and vacuum their humidors. But it takes both customers’ and Tobacconists’ efforts to maintain the integrity of the cigars in a walk-in. Ultimately, Humidor Etiquette is about following the ‘golden rule’ and doing unto others as you would have done unto you. The following etiquette rules apply to both consumers and Tobacconists who use a retail walk-in humidor.

NO SMOKE
The natural aromas of a walk-in humidor are a subtle co-mingling of different tobaccos from all over the world. Part of the reason Tobacconists make their walk-ins accessible to customers is so that they can enjoy the smell of aging tobaccos. Lit tobaccos will overwhelm the natural aroma of a walk-in and excessive smoke can taint the flavor of the cigars. Not smoking in a walk-in is part courtesy to the next customer and a way to protect the cigars themselves.

TOUCHING CIGARS
Ultimately, the head of a cigar will enter your mouth, so cigars must be treated with the same care and respect as food. Maintaining clean hands when touching cigars is imperative. It is important for Tobacconists to have sanitary soap and hand sanitizer on hand for personal and customer use. In addition, when inspecting cigars you should only touch the foot and shaft area. Never touch the cigar above the band (head and shoulders) since someone will eventually put that cigar in their mouth.


SMELLING CIGARS
As consumers, we all have the right to smell the wrapper and foot of a cigar. In fact, that is part of the enjoyment of picking a great cigar. While smelling cigars can be part of the pre-selection process in a walk-in, it must be done in a sanitary and respectful way; as the nose contains germs and mucous that must be kept off cigars. If the cigar is wrapped in cellophane, push the cigar half-way out of the cellophane. Cellophane smells like cellophane so there is no point in sniffing it: when finished, you can push the cigar back in. Whether smelling just the wrapper or the foot of the cigar, always keep the cigar at least one inch from your nose and/or facial hair. One inch is close enough to sample the aroma of the tobacco yet far enough to minimize contamination.

SELECTING CIGARS
Now that we have covered the proper techniques to touch and smell cigars, we can address the more general process of picking one out. Some customers take the first cigar out from on top of a box, while others like to scrutinize every single cigar. To each his own method; there is no right or wrong. But, when pulling cigars out of a box, one must be very careful not to tear the wrapper or damage the head: in particular, the cigar foot is highly susceptible to damage. If you take cigars out of a box, lay them in a safe place and return them carefully when you have found your perfect cigar.

DAMAGED CIGARS
One of the biggest economic challenges for retail Tobacconists with walk-in humidors is minimizing the amount damaged cigars: it is a massive expense unique to our business. While some cigars come damaged from the manufacturers/distributors, most damage occurs because of consumer mishandling. Retail Tobacconists absorb the cost of damaged cigars since they cannot be sold at standard retail margins. If you see damaged cigars in your retail Tobacconist’s walk-in, let them know: they will thank you for it.

RETURNING CIGARS
Sometimes you take a cigar all the way to the cash register and then decide that you don’t want it - that’s ok. As long as you're handling the cigar properly, you can return it to the walk-in. When returning a cigar to the humidor, it is always best to place it in the proper box with the head up and cigar band facing forward. This is called “facing” and retail Tobacconists do it every day to honor the brand, cigar maker, and our customers.

Most retail Tobacconists will not allow customers to buy a cigar, take it out of the shop and return it at a later date. Due to cigars’ precise humidification and temperature requirements, plus the fact that they will end up in your mouth, cigars must be treated like perishable food.



OFF THE FLOOR
Keeping cigars off the floor is obvious, but it is also important not to place boxes on the floor, either. Placing cigar boxes on the floor contaminates them with the same dirt, debris, and germs that people’s shoes have been tracking in. This piece of humidor etiquette is particularly important for Tobacconists to heed since it is easy to forget when stocking and organizing the walk-in.

Sunday, October 5, 2008

Gift Packaging: content preview





Nothing adds value like free Gift Packaging for customers. And, Tobacconists already have the most precious item on hand - empty cigar boxes! Packaging gifts for customers has many benefits, including:

· Higher Customer Satisfaction
· Competitive Advantage
· Stimulates Up-selling
· Branding Opportunity
· Promotes Loyalty
· More Memorable
· More Impressive

Gift Packaging, especially during the holidays, creates more special and valuable presents. The gift-givers will remember your store and the receivers will come back for more.

The cigar box Gift Packaging method shown here only requires Tobacconists to purchase inexpensive paper stuffing; as you should have branded business cards, ziptop bags, matches, and cutters in stock. In addition, this gift box shows a branded sticker opportunity on the inside lid and another sticker sealing the box - these stickers can be made on store bought labels with a rudimentary computer. Get creative and use every opportunity to reinforce your brand with your customers: it will pay off in the short and long term.

TIP I: Prepare your gift boxes ahead of busy times - keep them loaded with stuffing, business cards, ziptop bags, matches, cutters, and stickers. That way, it will only take a few seconds to prepare and your customers will be impressed.

TIP II: During the holidays, add a red bow to anything and you have an instant gift pack.

TIP III: Have branded coffee mugs made and you have an instant up-sell.

Friday, October 3, 2008

Outlawing Tobacco 2.0

This morning I awoke to find out that TU is the cover story for October's Smokeshop Magazine: this was a thrill and a privilege. Then, I had to put my retail Tobacconist 'hat' back on and do exactly two things for my stores. First, I had to fill out fourteen pages of information for the state of PA, print another 12, make copies and then drive all the way to Pennsylvania to use a notary, then mail these documents to the Department of Health to get permission to smoke in my PA store - even though we are clearly exempted from the law. The state was kind enough to notify us of the paperwork requirement over a month after it was due. The second retail task I did today was to print and frame this (pictured) sign for my Princeton, New Jersey store. It will go in the space where we used to display flavored cigarettes, which have now been outlawed.

We are now transitioning from Outlawing Tobacco 1.0 to 2.0. As cigar and pipe smokers, we are only about 5% of the population.... so our rights can be taken away quickly! Sadly, I do not think a democracy based on the value of human freedoms should so easily take away human freedoms. So, I continue to believe that all retail Tobacconists are great American freedom fighters... underdogs on the front lines of a great battle for justice. Not just smokers' rights, but all individuals' rights, in our pursuit of happiness. Smoking is the 'gateway' civil right, and it has been demonized and beaten into submission.

Ultimately, the only way to win back our freedom is to EARN CREDIBILITY. At TU we are proactively doing that through Certification .... and more: if we want a positive future, we will have to work hard for it.

Tuesday, September 23, 2008

Cigar Rolling Table: content preview

Every retail Tobacconist should have at least one: Cigar Rolling Tables are perfect for year- round merchandising as well as cigar rolling events. Having an authentic table, as opposed to a plastic or temporary table, is important to the roller, customers, and Tobacconists. In addition, Cigar Rolling Tables are great for special merchandising, sale items, or to be used as desks for customers, and they contribute to the authentic environment in your store.

Cigar Rolling Tables are distinguished by a partial top shelf (approx: 40" high) over the standard table top (approx: 30" high). The partial top shelf creates extra space on top for placing finished cigars, while the space underneath hides the goma, guillotina, water, leaves, and other incidentals. The following materials list and plans outline the materials and steps necessary to create your own Cigar Rolling Table. Whether you apply expert craftsmanship or rudimentary skills to this project, it will be worth the effort.




A Cigar Rolling Table can be made of almost any type of wood, including oak, pine, cherry, or walnut. After you have prepared your materials, you can follow these steps to assemble your Cigar Rolling Table.






*TU is not specifying what construction or carpentry techniques to use. Go with whatever skill set you have. If it's rustic and sloppy, it won't matter! It will just look more authentic! I built my first cigar rolling table in 1995 with plywood, drywall screws, and a little bit of dark mahogany stain: we still use it to this day! And the horrible craftsmanship only adds character.

Monday, September 15, 2008

GROW THE PIE


Grow The Pie. That's the point of TU. Its the purpose of education. It's the reason for Certification. Grow the pie, Grow the pie, Grow the pie.

Its worth repeating because the retail Tobacconist pie has been shrinking for decades. Furthermore, perpetually increasing taxes, smoking bans, mail order, and anti-smoking legislation threaten our industry more than ever. Yet, if you converted just 10% of cigarette smokers to cigars, you would practically double the size of the cigar industry (see Smoking Stats for proof). These are profound facts!

To paraphrase the Outlaw Tobacconist Genius:

'If you focus on growing the pie, your slice automatically gets bigger.'

While the luxury tobacco industry is filled with brilliant business men and women, it has been forced into self-preservation mode for decades. Companies are terrified of legislation and taxes; they hyper-focus on economies of scale, internal efficiencies, and maximizing ROI, all while margins decline, products get commoditized, and taxes increase: it's a brutal scenario.

Not surprisingly, until Tobacconist University, we were practically the only industry without formalized education and certification standards for professionals. But the challenges are far from over for us. Now, Tobacconists, manufacturers, distributors, and consumers of luxury tobacco must get involved and work together to project our credibility and preserve our future.

Stay tuned for more content on Growing the Pie.....

Wednesday, July 23, 2008

200 People + 2000 Years = 1 Cigar


Yes, its true: 200 people + 2000 Years = 1 Cigar*. While most educated Tobacconists know that the leaves in a premium cigar have been touched by human hands over 300 times, we also know that it takes decades and generations of knowledge and traditions to produce a great cigar**. In fact, cigar making is a communal effort based on science, artistry, and oral traditions: it begins with humble farmers and culminates years later in a Tobacconist's humidor. But the term 'cigar maker' can be misleading because it takes far more than one man to make a great cigar. In fact, great cigar makers rely on many individuals throughout the 'cigar-making' process. And those individuals, such as farmers and rollers, often carry knowledge passed on to them from previous generations. Obviously, great cigar making cannot be learned from books; even tobacco agronomists rely on 'old-timers' and oral history.

The fact is that more than two thousand years of human experience goes into every cigar we smoke! Ponder this thought the next time you enjoy a great cigar.... This is a profound perspective***.

Remember, great cigars take more time and skill to create than great works of art and architecture. Yet, their destiny is to return to dust.... Savor your time.... and cigars.


* Formula: "Leaves x Job/People x Generations x (Years) Experience = Total Years Contributed to a Premium Cigar". Assuming a Premium Cigar contains 6 different leaves, we can calculate that over two thousand years of human experience contribute to making a premium cigar. All of these numbers have been conservatively estimated: there is no need to exaggerate the extraordinary nature of premium cigar making.

**
6 Leaves x 1 Agronomist/Master Farmer x 2 Generations x 20 Experience = 240 Years
6 Leaves x 10 Farmers/Farm Hands x 1.5 Generations x 10 Experience = 900 Years
6 Leaves x 10 Curing/Fermentation/Aňejamiento Specialists x 1 Generation x 10 Experience = 600 Years
6 Leaves x 10 Sorting & Quality Control Specialists x 1 Generation x 5 Experience = 300 Years
2 Torcedore: Bunchers/Wrappers x 1.5 Generations x 10 Experience = 30 Years
10 Packaging/Handling x 1 Generation x 5 Experience = 50 Years

*** Eloy, Gracias por tu perseverancia y perspectivo!!!

Saturday, July 19, 2008

IPCPR 2008 - Las Vegas

It was an exciting week in Las Vegas, to say the least. The response we received as the IPCPR's Official Curriculum Resource for Professional Tobacconists was stunning. We signed up over eighty new stores with even more Tobacconist Apprentices. In addition, we certified extraordinary Tobacconists from Georgetown Tobacco in DC and C.I.G.A.R. in San Antonio.

As I have always said, Tobacconists are starving for the credibility they deserve and now we are well on our way to providing it. This is a big first step towards building a better future for this honorable profession and we are thrilled to be a part of it.

Sunday, July 6, 2008

Tobacconist Traffic

While Tobacconist University uses the internet to broadcast our academic curriculum and other services (for free), we are not an 'internet company'. We do not sell our traffic (clicks) or allow advertisements, and we go to great lengths to distinguish our educational platforms from simple information and infotainment. As a University it is our mandate to research, learn, and teach. In that process, we certify and promote the credibility of our retail Tobacconists.

As we ask potential sponsors to help fund certifications and academic development, we make it a point to de-emphasize our internet traffic, since we are not 'that kind' of company. In reality, we do not measure our success in quantity, but quality - like education vs. information. With that said, our internet statistics do offer some amazing and unparallelled facts: our average visitor views 8 pages while more than 40% view more than 3 pages; 11% of our daily visitors spend more than 40 minutes on the site while 60% spend more than 3 minutes.

I think the daily traffic picture above says it all (red dots represent 5 or more pageviews): serious people from all over the world spend significant amounts of time learning about luxury tobacco - through Tobacconist University. I know the internet site looks 'different' as there are no frames, advertisements, or constantly changing headlines with sensationalized information. We don't report on current events or host chat groups or product sales techniques. The uniqueness of our website occasionally leaves people confused since we are used to being bombarded with marketing messages. But in this case, different is good: we are sharing substance and quality, for free.

Sunday, June 29, 2008

Co-Branding: Third Party Endorsement


The Third Party Endorsement is the most powerful sanction and form of approval available: this is true in both business and our personal lives. For example, there is a significant difference between your mother saying "you are smart" and Albert Einstein saying so. Things like objectivity, background, and independence influence the value judgement: "who" says "what" matters. You can spend all day telling someone how great you are, but they probably won't listen until someone credible says it once. This is the essence and value of the Third Party Endorsement.

Tobacconist University Certification is the ultimate Third Party Endorsement because:


  • Certification cannot be purchased, it must be earned.

  • TU does not allow any advertising because we must control the quality of our content and standards.

  • We have a Code of Ethics & Standards to articulate, promote, and project our values.

  • Our academic curriculum is thoroughly researched and available for public scrutiny.

  • We have an open-source academic curriculum where credible Tobacconists are welcome to contribute.

  • All of our revenue streams are publicly declared; including certifications, product placements, and sponsorships.

  • TU is independent institution and unaffiliated with any product sales.

Other examples of Third Party Endorsements include: newspaper articles, being quoted in the media, 'word of mouth', web-links & listings, and "best of" lists. Each endorsement comes with its own gravitas, but they can all add up to priceless promotional value.